IMPORTANT INFO

Rent Due Dates?
Rent is due on the first of each month. A late payment fee will be added if your rent has not been paid by the 7th of the month.

What about Insurance?
Your property is not insured while being stored at our facilities unless you have purchased storage insurance, or your property is covered by your home or business insurance.

For Your Safety
To protect all of our customers and their belongings, please do not store flammable materials such as gasoline, chemicals, or oil. Also, please do not store valuables such as jewellery or original art.

Moving?
Remember to give 30 days written notice when you plan to vacate your unit. If you’re not moving out, but simply moving your home or business, please give the office your new address. Upon vacating your unit, please remember to hand the barrel locks in at the office and sign your Key Deposit Refund Application form. Also remember to leave the unit broom-swept as we do not have cleaning staff on the premises.

After Hours
If you need to get into your space outside of normal access hours, please ask and we’ll do our best to make special arrangements. For the sake of paramount security we only allow access during our business hours when we have staff available to assist you.
*Our hours are 8am – 5pm Monday to Saturday, 9am to 1pm on Sundays and Public Holidays.